Leadership Skills : Trust

Trust is a key leadership skill.  Without trust, you will find many blockers in your projects and find that teams will not optimally perform for you within the execution phase of your project.  Gaining trust from your senior stakeholders ensures that your project has the appropriate level of support from the business and provides you with a level of authorisation to  smooth out any political issues.

Supplier Contracts

One of the many pre-project, or early tasks for a project manager is to arrange the supplier contracts.  In the last two client assignments, I have had to find and secure contracts with a multitude of vendors for various provisions.  Some vendors have been used for consulting, others have supplied software and a few have supplied hardware.  Often, a client will have a preferred supplier list that you have to work with.  Sometimes the supplier list is constrictive and cannot deliver the required service or product, so you have to take a recommendation to the project steering committee to gain permission to pursue a new supplier.  This can cause delays, as the on-boarding process can take considerable time and effort, especially in larger companies and corporations.

Project Time

Time is part of the Project Management Golden Triangle.  I have blogged about the Golden Triangle before, but the concept is that you have Time, Scope and Quality, as three sides to a triangle and they all impact each other.  If you extend one side of the triangle, one or both of the other two sides will be impacted.

Time is an important aspect of Project Management.  People who understand scheduling will understand how simple and how complicated time planning can be.  On larger projects, the project plan will be controlling many different work streams in parallel and the Project Manager needs to understand the impact of time on each of the work streams and resources. 

Weekly Reports

Part of being a good Project Manager is being a good communicator.  A good communicator can convey information both orally and in writing.  One of the key communications is a weekly status report.  This report can become an historic archive of the way that the project is progressing and can allow all stakeholders to see where you are against your schedule and budget and see what the major risks and issues are.

I have a template that I use each week, so that the stake holders can see the progress easily.  This report is produced on Friday afternoon and distributed to the required stakeholders.  I then place this report into a folder within my project site on SharePoint so that anyone can see the report.  The target of this report is to be a single printed page, as any more may take too long for a senior stakeholder to read.  I try to make the report graphical, so at a glance you can see which areas require attention.

4 P's of a Presentation

I am currently working as a Consultant Project Manager, working side by side with one of the best consultants I have ever had the pleasure to work with.  I am someone who always likes to learn, so I have been watching the way that the other consultant is working on various  tasks, learning and understanding new methods and ideas along the way. 

As consultants, we produce many reports, breakdowns and presentations.  One simple tip that I have learned for a presentation format is to tell a story using the 4 P's.  This was such a simple tip, but one that will stay in my mind and will be incorporated into every future presentation.

1. Present - What is the situation now.  Explain the fact of the existing processes, procedures and architecture.
2. Problem - What is the problem with this existing model.  Explain the issues and risks with the current model, keeping to facts and providing evidence of situations that have caused, or could cause, problems.
3. Possibility - Suggest some options, clearly indicating the pros and cons of each.  This must be factual, stating as much information as possible, but limiting the information into a manageable size for the presentation.
4. Proposal - Provide a single recommendation from possibilities mentioned in stage 3.  this needs to have backing for the Subject Matter Experts.  This should not be swayed by personal opinion, but should reflect the best possible option for the business and explain the reasons for the selection over the other options.

When this simple method of presentation planning was explained to me, I could not believe that I had never heard of this before.  Usually simplicity is the best option and from now on, I will be remembering the 4 P's.

The new role in more detail

Over the last two years, I have been working for a Japanese Bank, without giving away the client name, it is the largest of the Japanese Banks.  I am now working for a consultancy, working on the client site of another Japanese Finance house.  There will be many similarities to the previous company, however there will be differences in processes.

Building The team

Building a team is one of the most important aspects of being a good of a Project Manager. When the project is under pressure to deliver, you have to rely on your team to put in the extra effort in a short amount of time, under constraints and under a close eye of your Project Board and Sponsor.

Just this week, I have had to deliver the Project Plan and budgets to the company PMO to gain authorisation to continue with the project.  I am at the end of the Planning phase and this means that the conceptual design, plan for the project, migration, strategy and operations, along with many other documents, have had to be delivered.  Most of these have been discussed in detail, but not put to paper, so I needed my team to deliver.